Privacy policy
Privacy Policy
Last updated: 23/01/2026
This Privacy Policy describes how Radicals (By Jye) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://www.radicalsbyjye.com/ (the “Site”).
1. Contact Information
Radicals (By Jye)
United Kingdom
Email: radicalsbyjye@gmail.com
For the purposes of UK data protection law, we are the data controller of your personal information.
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser, IP address, time zone
- Cookies and usage data
- Pages or products viewed and interactions with the Site
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely by Shopify and payment providers — we do not store card details)
- Email address
- Phone number
When you contact us, we may collect additional information you choose to provide.
3. How We Use Your Personal Information
We use your personal information to:
- Process orders and payments
- Ship your purchases and provide tracking
- Communicate with you about your order
- Provide customer support
- Improve and optimise our Site
- Comply with legal and regulatory requirements
Our lawful bases for processing include fulfilling a contract, complying with legal obligations, and our legitimate business interests.
4. Sharing Personal Information
We share your personal information with trusted third parties to help us operate our business, including:
- Shopify, which hosts our online store
- Payment processors (e.g. Shopify Payments, PayPal, Klarna)
- Shipping and logistics providers
- Analytics and marketing tools
Shopify’s Privacy Policy can be viewed at: https://www.shopify.com/legal/privacy
We only share information necessary for these services and require third parties to protect your data.
5. International Transfers
Your information may be transferred outside the UK, including to Canada and the United States, where Shopify and its partners operate. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
6. Cookies
We use cookies to power and improve our Shopify store. Cookies allow us to remember your preferences and understand how customers use our Site. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights (UK GDPR)
If you are a UK resident, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
To exercise your rights, please contact us at radicalsbyjye@gmail.com.
9. Data Security
We take reasonable measures to protect your personal information, including using Shopify’s secure infrastructure and limiting access to authorised parties only.
10. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised date.
11. Contact
If you have questions about this Privacy Policy or your personal data, contact us at: radicalsbyjye@gmail.com